SECTOR INTELLIGENCE
Customer Support
Map the competition. Spot emerging challengers. Investigate how competitors grow.
- Sector monthly visits
- 37.21M -4.6% MoM
- Tracked products
- 164 164 domains with monthly data
Top 3 share of tracked-domain trafficCR5 57.1%
Twilio
twilio.com
Share of tracked traffic: 16%
Serval
serval.com
Growth leader with ≥100K visits and a ≥1K baseline
Estimated worldwide Web visits of tracked domains · Broader platforms use whole-site visits · Not feature market share
Methodology
Scope: published products in this sector and its children. The directory sector shares the submission collection. Domains are deduplicated; parent and child totals are not additive.
Size and concentration use all valid current-month domains. MoM uses domains with valid data in both months and a positive baseline. Missing values remain unknown, never zero.
CR3 above 60% is highly concentrated; 30–60% is moderate; below 30% is distributed. This is not a monopoly or investment assessment. New entrants are domains registered in the three months ending with the observation month, not verified product launches.
Comparison: 2026-07 → 2026-08 · Comparable domains 147 · Snapshot 2026-09-17
Competitive intelligence matrix
17 / 164 products
Filters affect the table only; rank and shares use the full sector. Leaders: top 10% by size. Movers: ≥20% MoM. New entrants: domains registered in the last 3 months.
Scroll horizontally for every metric. Select a product or Investigate to open its brief.
| # | Product / domain | Visit share | Visits / 6M | MoM growth | Primary channel | AI referrals | DR | Research |
|---|---|---|---|---|---|---|---|---|
| 01 | 16% | 5.95M | -1%-58.52K | Starter | Starter | Starter | ||
| 02 | 16% | 5.94M | -10%-657.6K | Starter | Starter | Starter | ||
| 03 | 11.5% | 4.3M | -3.4%-148.97K | Starter | Starter | Starter | ||
| 04 | 6.9% | 2.55M | -3.8%-101.14K | Starter | Starter | Starter | ||
| 05 | 6.8% | 2.52M | -4.6%-122.84K | Starter | Starter | Starter | ||
| 06 | 5.8% | 2.17M | +1.6%+33.62K | Starter | Starter | Starter | ||
| 07 | 5% | 1.88M | -1.1%-21.06K | Starter | Starter | Starter | ||
| 08 | 3.7% | 1.39M | +2.4%+31.93K | Starter | Starter | Starter | ||
| 09 | 2.6% | 951.01K | -5.7%-57.84K | Starter | Starter | Starter | ||
| 10 | 2% | 742K | -0.6%-4.37K | Starter | Starter | Starter | ||
| 11 | 1.9% | 695.31K | -8.7%-66.36K | Starter | Starter | Starter | ||
| 12 | 1.6% | 608.82K | -11.6%-79.53K | Starter | Starter | Starter | ||
| 13 | 1.6% | 583.87K | -2.2%-13.01K | Starter | Starter | Starter | ||
| 14 | 1.3% | 483.1K | -13.2%-73.25K | Starter | Starter | Starter | ||
| 15 | 1.1% | 402.16K | +2%+7.71K | Starter | Starter | Starter | ||
| 16 | 0.8% | 311.32K | -13.5%-48.44K | Starter | Starter | Starter | ||
| 17 | 0.8% | 309.65K | -12%-42.2K | Starter | Starter | Starter |
The whole sector. Ready for your analysis.
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