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LiveChat Traffic, SEO & Growth Analysis
LiveChat is a customer service software with live chat, help desk, and chatbot features. It helps businesses connect with customers, provide real-time support, and drive sales across multiple communication channels.
- Traffic declining
- App Analytics
- Customer Service
- Customer Support Chatbot
- Sales Assistant
- Text Editing
SIGPIK VERDICT · Sep 2026
LiveChat visits fell 11% in Sep, mostly lost from Organic search
Reconstruct every step LiveChat took →- Monthly visits
- 1.9M
- ↓ 10.9% · −237.4K MoM
- Market rank
- #6 / 167
- 5.5% of market traffic
- Domain Rating
- 88
- Flat vs last month
- AI referrals
- 2.6K
- 0.1% of traffic, early
01 · How the growth happened
LiveChat Traffic Trend & Channel Attribution
Monthly visit estimates · 2026-05 — 2026-09 · DR 88, flat
Sep 2026
1.9M↓ 11%
Where the new visits came from
Monthly visits split by channel share: LiveChat lost 237.4K visits from Aug to Sep, with organic search contributing 62%.
Monthly breakdown
| Channel | Jul | Aug | Sep |
|---|---|---|---|
| Total | 2.1M | 2.2M | 1.9M |
| Organic search | 1.3M | 1.4M | 1.2M |
| Direct | 442.4K | 441.8K | 368.9K |
| Referrals | 265.2K | 234K | 228.9K |
| Organic social | 79.1K | 57.9K | 46.6K |
| Paid search | 22.8K | 19.6K | 20.6K |
| 13.2K | 14.2K | 14.2K | |
| Display ads | 9.1K | 8.9K | 7.7K |
| Paid social | 6.3K | 4.4K | 4K |
| Channel | Change barAug → Sep | Change | Share of change | Current share |
|---|---|---|---|---|
| Organic search | −147.2K | 62% | 63.8% ↑0.2pp | |
| Direct | −72.8K | 31% | 19.1% ↓1.3pp | |
| Organic social | −11.3K | 4.8% | 2.4% ↓0.3pp | |
| 5 other channels | −5.5K | 2.3% | 14.3% ↑1.3pp |
02 · What you can borrow
LiveChat SEO Keywords, Sitemap Pages & AI Referrals
LiveChat’s acquisition moves across pages, search terms and AI referrals, each with its data source.
Search · source keywords — Non-brand terms bring 61% of search traffic
Non-brand terms are traffic anyone can compete for; higher CPC means higher commercial value.
| Keyword | Traffic | CPC | Rank |
|---|---|---|---|
| typing speed testNon-brand | 199.3K | $0.22 | 1 |
| typing testUnclassified | 112.6K | $0.36 | 2 |
| speed typing testNon-brand | 22.5K | $0.53 | 3 |
| livechatBrand | 16K | $1.46 | 4 |
| live chatBrand | 11.3K | $2.10 | 5 |
Borrow: Most of its search traffic comes from non-brand terms (e.g. “typing speed test”, “speed typing test”). Find the needs your product also serves and capture them with tool or landing pages.
AI referrals · ChatGPT, Copilot… — AI referrals are early — not a growth source yet
2.6K visits from AI assistants (previous month 1.9K), 0.1% of all traffic.
- ChatGPT93%
- Gemini6.5%
Borrow: No need to follow yet; watch whether it scales next month.
03 · Full growth history
LiveChat Promotion History, Backlinks & Launch Timeline
Above is what we observe automatically. The reconstruction starts from these moments, searches launches, community threads, directory listings and backlinks from the same period, fills in what LiveChat did at each step, and gives you a sequence to follow.
- Promotion timeline with original sources
- Traffic before and after each channel
- Exportable launch action list
Where it launched and who discussed it
Product Hunt, Reddit, X, directoriesWhich channels produced new backlinks
Ordered by first seenA launch sequence you can follow
Exportable action list
04 · Same-market benchmark
LiveChat Competitors & Alternatives Traffic Benchmark
Sep 2026 · Customer Support
| Product | Monthly visits | DR | MoM |
|---|---|---|---|
| LiveChatThis product | 1.9M | 88 | -10.9% |
| CreatioSame market | 1.4M | 78 | -2.2% |
| Tidio - AI customer service chatbot softwareSame market | 563.5K | 87 | -7.4% |
| BotpressSame market | 341.3K | 77 | +9.6% |
Each product uses its latest observed month; different months are not a same-period ranking.
Know the next time LiveChat ships pages in bulk
We diff its Sitemap, backlinks and traffic daily and alert you only on real changes.
Method: visits and channel shares are third-party monthly estimates; channel change = monthly visits × channel share, month over month; site actions and traffic are shown by timing only, not as cause and effect.