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Helpshift Traffic, SEO & Growth Analysis
Helpshift is an AI-native player engagement platform that combines technology, AI, and human experts to power gaming support, trust & safety and community.
- Traffic declining · 2 months running
- 通用 AI Agent
- AI Monitoring
- Has Public API
- Community Management
- Content Moderation
- +4 more
SIGPIK VERDICT · Sep 2026
Helpshift visits fell 12% in Sep, mostly lost from Organic search
Reconstruct every step Helpshift took →- Monthly visits
- 5.2M
- ↓ 12.1% · −719.6K MoM
- Market rank
- #2 / 167
- 14.8% of market traffic
- Domain Rating
- 83
- Flat vs last month
- AI referrals
- 40.9K
- 0.8% of traffic, early
01 · How the growth happened
Helpshift Traffic Trend & Channel Attribution
Monthly visit estimates · 2026-05 — 2026-09 · DR 83, flat
Sep 2026
5.2M↓ 12%
Where the new visits came from
Monthly visits split by channel share: Helpshift lost 719.6K visits from Aug to Sep, with organic search contributing 44%.
Monthly breakdown
| Channel | Jul | Aug | Sep |
|---|---|---|---|
| Total | 6.6M | 5.9M | 5.2M |
| Direct | 3.6M | 3.1M | 2.9M |
| Organic search | 1.8M | 1.7M | 1.3M |
| Referrals | 651.5K | 527.7K | 444.8K |
| Organic social | 319.4K | 344.3K | 323.9K |
| Display ads | 107.4K | 89.6K | 62.4K |
| 69.8K | 59.4K | 58.4K | |
| Paid social | 27.2K | 26.9K | 31.9K |
| Paid search | 14.3K | 21.9K | 18.7K |
| Channel | Change barAug → Sep | Change | Share of change | Current share |
|---|---|---|---|---|
| Organic search | −319.6K | 44% | 25.9% ↓2.2pp | |
| Direct | −253.7K | 35% | 55.1% ↑2.4pp | |
| Referrals | −83K | 12% | 8.5% ↓0.4pp | |
| 5 other channels | −46.8K | 6.5% | 9.5% ↑0.4pp |
02 · What you can borrow
Helpshift SEO Keywords, Sitemap Pages & AI Referrals
Helpshift’s acquisition moves across pages, search terms and AI referrals, each with its data source.
Search · source keywords — Non-brand terms bring 53% of search traffic
Non-brand terms are traffic anyone can compete for; higher CPC means higher commercial value.
| Keyword | Traffic | CPC | Rank |
|---|---|---|---|
| pokemon trainer centralUnclassified | 15.3K | $2.20 | 1 |
| pokemon goNon-brand | 7K | $0.91 | 2 |
| pokemon go raidsNon-brand | 3.9K | $1.01 | 3 |
| pokemon go codesNon-brand | 3.3K | $0.30 | 4 |
| growtopia supportNon-brand | 3K | $0.56 | 5 |
Borrow: Most of its search traffic comes from non-brand terms (e.g. “pokemon go”, “pokemon go raids”). Find the needs your product also serves and capture them with tool or landing pages.
AI referrals · ChatGPT, Copilot… — AI referrals are early — not a growth source yet
40.9K visits from AI assistants (previous month 54.4K), 0.8% of all traffic.
- ChatGPT71%
- Gemini2.9%
- Copilot76%
Borrow: No need to follow yet; watch whether it scales next month.
03 · Full growth history
Helpshift Promotion History, Backlinks & Launch Timeline
Above is what we observe automatically. The reconstruction starts from these moments, searches launches, community threads, directory listings and backlinks from the same period, fills in what Helpshift did at each step, and gives you a sequence to follow.
- Promotion timeline with original sources
- Traffic before and after each channel
- Exportable launch action list
Where it launched and who discussed it
Product Hunt, Reddit, X, directoriesWhich channels produced new backlinks
Ordered by first seenA launch sequence you can follow
Exportable action list
04 · Same-market benchmark
Helpshift Competitors & Alternatives Traffic Benchmark
Sep 2026 · Customer Support
| Product | Monthly visits | DR | MoM |
|---|---|---|---|
| HelpshiftThis product | 5.2M | 83 | -12.1% |
| CreatioSame market | 1.4M | 78 | -2.2% |
| Tidio - AI customer service chatbot softwareSame market | 563.5K | 87 | -7.4% |
| BotpressSame market | 341.3K | 77 | +9.6% |
Each product uses its latest observed month; different months are not a same-period ranking.
Know the next time Helpshift ships pages in bulk
We diff its Sitemap, backlinks and traffic daily and alert you only on real changes.
Method: visits and channel shares are third-party monthly estimates; channel change = monthly visits × channel share, month over month; site actions and traffic are shown by timing only, not as cause and effect.