Data updated Nov 2, 2026
LiveAgent is an all-in-one customer service platform that combines AI chatbot, live chat, ticketing, and call center in one platform.
In the same window, LiveAgent’s Sitemap removed 86 pages, mostly under /customer-support-glossary. The timing overlaps — worth a closer look.
How the growth happened
Monthly visit estimates · 2026-05 — 2026-09 · DR 81, flat
Sep 2026
Monthly visits split by channel share: LiveAgent lost 11K visits from Aug to Sep, with referrals contributing 73%.
| Channel | Last 3 months | Change barAug → Sep | Change | Share of change | Current share |
|---|---|---|---|---|---|
| Referrals | −8.1K | 73% | 16.1% ↓5.5pp | ||
| Paid search | −7.5K | 68% | 6.7% ↓5.9pp | ||
| Direct | −2K | 18% | 13.5% ↓0.4pp | ||
| 5 other channels | +7.6K | -69% | 59.5% ↑12.4pp |
What you can borrow
LiveAgent’s acquisition moves across pages, search terms and AI referrals, each with its data source.
| Keyword | Traffic | CPC | Rank |
|---|---|---|---|
| typing testUnclassified | 2.4K | $0.36 | 1 |
| liveagentBrand | 1.5K | $17.56 | 2 |
| spy dialerNon-brand | 1.2K | $2.25 | 3 |
| livechat typing testBrand | 820 | — | 4 |
| spydialerNon-brand | 590 | $2.25 | 5 |
Borrow: Search traffic is mostly branded, riding existing awareness; the non-brand needs it does not cover are open to you.
Pages listed in the Sitemap shrank 8% over 7 days, from 1,076 listed URLs to 990 listed URLs.
/customer-support-glossary−11/features−4/author+1Borrow: LiveAgent is pruning pages; watch whether organic search weakens next.
0 visits from AI assistants (previous month 42), 0% of all traffic.
Borrow: No need to follow yet; watch whether it scales next month.
Full growth history
What did LiveAgent do at each step?
Unlock LiveAgent’s launch posts, community threads and new backlinks, plus a launch checklist you can copy.
LiveAgent's public Sitemap now lists 86 fewer URLs
Observed eventLiveAgent's public Sitemap now lists 254 fewer URLs
Observed eventNew linking websites (+1,112.5%)
Observed eventWhere it launched and who talked about it
Visible after unlockingWhere the new backlinks came from
Visible after unlockingA launch sequence you can copy
Visible after unlockingSame-market benchmark
Sep 2026 · Customer Support
Each product uses its latest observed month; different months are not a same-period ranking.
Know the next time LiveAgent ships pages in bulk
We diff its Sitemap, backlinks and traffic daily and alert you only on real changes.
Method: visits and channel shares are third-party monthly estimates; channel change = monthly visits × channel share, month over month; site actions and traffic are shown by timing only, not as cause and effect.
